Coronavirus: Controversial COVID-19 surcharge: Is it legal?


Coronavirus Spanish bars are charging extra

Bars and restaurants are adding a surchage to customers' bills.Bars and restaurants are adding a surchage to customers’ bills.
EFE

One of the latest controversies associated with the de-escalation of confinement in Spain is the implementation of a COVID-19 surcharge by restaurants and bars, but MARCA are asking whether this is legal.

With hospitality services reopening of late, with hotels, hairdressers and commercial establishments included, there is an additional charge added to people’s bill due to the need for extreme cleaning and disinfection during the pandemic.

Customers have been left unenthused by this and are wondering if they have a legal right to challenge and ultimately not pay the fee.

The Spanish Ministry of Consumer Affairs has communicated in a public note that the aforementioned surcharge isn’t legal and it could even be considered as an abusive clause by businesses which have adopted it.

It assumes that the consumer is somehow obliged to take ownership of payments that businesses are legally required to take responsibility for, and thus should not be imposed.



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